The public disclosure of accreditation information in Australia: Stakeholder perceptions of opportunities and challenges

Greenfield, D; Hinchcliff, R; Pawsey, M; Westbrook, J; Braithwaite, J

The public disclosure of accreditation information in Australia: Stakeholder perceptions of opportunities and challenges

Greenfield, D Hinchcliff, R

Pawsey, M Westbrook, J Braithwaite, J

Permalink

Publication Type:: Journal Article
Citation:: Health Policy, 2013, 113 (1-2), pp. 151 - 159
Issue Date:: 2013-11-01

Closed Access

	Filename	Description	Size
	1-s2.0-S0168851013002273-main.pdf	Published Version	668.65 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Closed Access

This item is closed access and not available.

Full metadata record

Field	Value	Language
dc.contributor.author	Greenfield, D	en_US
dc.contributor.author	Hinchcliff, R https://orcid.org/0000-0001-9920-4211	en_US
dc.contributor.author	Pawsey, M	en_US
dc.contributor.author	Westbrook, J	en_US
dc.contributor.author	Braithwaite, J	en_US
dc.date.available	2013-09-05	en_US
dc.date.issued	2013-11-01	en_US
dc.identifier.citation	Health Policy, 2013, 113 (1-2), pp. 151 - 159	en_US
dc.identifier.issn	0168-8510	en_US
dc.identifier.uri	http://hdl.handle.net/10453/117322
dc.description.abstract	Public disclosure is increasingly a requirement of accrediting agencies and governments. There are few published empirical evaluations of disclosure interventions that inform evidence-based implementation or policy. This study investigated the practices associated with the public disclosure of healthcare accreditation information, in addition to multi-stakeholder perceptions of key challenges and opportunities for improvement. We conducted a mixed methods study comprising analysis of disclosure practices by accreditation agencies, and 47 semi-structured individual or group interviews involving 258 people. Participants were diverse stakeholders associated with Australian primary, acute and residential aged care accreditation programmes. Four interrelated issues were identified. First, there was broad agreement that accreditation information should be publicly disclosed, although the three accreditation agencies differed in the information they made public. Second, two implementation issues emerged: the need to educate the community about accreditation information, and the practical question of the detail to be provided. Third, the impact, both positive and negative, of disclosing accreditation information was raised. Fourth, the lack of knowledge about the impact on consumers was discussed. Public disclosure of accreditation information is an idea that has widespread support. However, translating the idea into practice, so as to produce appropriate, meaningful information, is a challenge. © 2013 Elsevier Ireland Ltd.	en_US
dc.relation.ispartof	Health Policy	en_US
dc.relation.isbasedon	10.1016/j.healthpol.2013.09.002	en_US
dc.subject.classification	Health Policy & Services	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Disclosure	en_US
dc.subject.mesh	Information Dissemination	en_US
dc.subject.mesh	Hospitals	en_US
dc.subject.mesh	Accreditation	en_US
dc.subject.mesh	Consumer Satisfaction	en_US
dc.subject.mesh	Quality Indicators, Health Care	en_US
dc.subject.mesh	Australia	en_US
dc.subject.mesh	Interviews as Topic	en_US
dc.subject.mesh	Consumer Behavior	en_US
dc.title	The public disclosure of accreditation information in Australia: Stakeholder perceptions of opportunities and challenges	en_US
dc.type	Journal Article
utslib.citation.volume	1-2	en_US
utslib.citation.volume	113	en_US
utslib.for	1605 Policy and Administration	en_US
utslib.for	1117 Public Health and Health Services	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
utslib.copyright.status	closed_access
pubs.issue	1-2	en_US
pubs.publication-status	Published	en_US
pubs.volume	113	en_US

Abstract:

Public disclosure is increasingly a requirement of accrediting agencies and governments. There are few published empirical evaluations of disclosure interventions that inform evidence-based implementation or policy. This study investigated the practices associated with the public disclosure of healthcare accreditation information, in addition to multi-stakeholder perceptions of key challenges and opportunities for improvement. We conducted a mixed methods study comprising analysis of disclosure practices by accreditation agencies, and 47 semi-structured individual or group interviews involving 258 people. Participants were diverse stakeholders associated with Australian primary, acute and residential aged care accreditation programmes. Four interrelated issues were identified. First, there was broad agreement that accreditation information should be publicly disclosed, although the three accreditation agencies differed in the information they made public. Second, two implementation issues emerged: the need to educate the community about accreditation information, and the practical question of the detail to be provided. Third, the impact, both positive and negative, of disclosing accreditation information was raised. Fourth, the lack of knowledge about the impact on consumers was discussed. Public disclosure of accreditation information is an idea that has widespread support. However, translating the idea into practice, so as to produce appropriate, meaningful information, is a challenge. © 2013 Elsevier Ireland Ltd.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/117322