Identifying systems barriers that may prevent bereavement service access to bereaved carers: A report from an Australian specialist palliative care service

Phillips, JL; Lobb, E; Mohacsi, P; Heneka, N; Currow, D

Identifying systems barriers that may prevent bereavement service access to bereaved carers: A report from an Australian specialist palliative care service

Phillips, JL

Lobb, E Mohacsi, P Heneka, N

Currow, D

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Publication Type:: Journal Article
Citation:: Collegian, 2018, 25 (1), pp. 39 - 43
Issue Date:: 2018-02-01

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Field	Value	Language
dc.contributor.author	Phillips, JL https://orcid.org/0000-0002-3691-8230	en_US
dc.contributor.author	Lobb, E	en_US
dc.contributor.author	Mohacsi, P	en_US
dc.contributor.author	Heneka, N https://orcid.org/0000-0001-8102-1871	en_US
dc.contributor.author	Currow, D https://orcid.org/0000-0003-1988-1250	en_US
dc.date.available	2020-05-25T19:26:25Z
dc.date.issued	2018-02-01	en_US
dc.identifier.citation	Collegian, 2018, 25 (1), pp. 39 - 43	en_US
dc.identifier.issn	1322-7696	en_US
dc.identifier.uri	http://hdl.handle.net/10453/117772
dc.description.abstract	© 2017 Australian College of Nursing Ltd Background: Bereavement follow up is an integral element of palliative care. However, little is known about the systems that link bereavement services with bereaved carers. Aim: To map how effectively a specialist palliative care service linked bereavement service to bereaved carers. Methodology: A retrospective medical audit, using process mapping was undertaken within one Australian specialist palliative care service to identify the systems that linked bereavement services to a consecutive cohort of palliative care decedents (n=60) next of kin. Results: Bereavement records were located for 80% of decedents. Nearly all (98%) had a nominated next of kin, with just over half (54%) of those nominated contacted by bereavement services. Incomplete or missing contact details was the main reason (75%) that the bereavement service was unable to contact the decedents’ next of kin. Conclusion: Having access to a designated bereavement service can ensure that bereaved next of kin are contract routinely and in a timely way. However the effectiveness of this type of service is dependent upon the bereavement service having access to all relevant contact information. There are numerous opportunities to refine and strengthen the recording of palliative care next of kin details to optimize follow up.	en_US
dc.relation.ispartof	Collegian	en_US
dc.relation.isbasedon	10.1016/j.colegn.2017.03.004	en_US
dc.subject.classification	Nursing	en_US
dc.title	Identifying systems barriers that may prevent bereavement service access to bereaved carers: A report from an Australian specialist palliative care service	en_US
dc.type	Journal Article
utslib.citation.volume	1	en_US
utslib.citation.volume	25	en_US
utslib.for	1110 Nursing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Faculty of Health/IMPACCT
pubs.organisational-group	/University of Technology Sydney/Strength - CHT - Health Technologies
utslib.copyright.status	open_access
pubs.issue	1	en_US
pubs.publication-status	Published	en_US
pubs.volume	25	en_US

Abstract:

© 2017 Australian College of Nursing Ltd Background: Bereavement follow up is an integral element of palliative care. However, little is known about the systems that link bereavement services with bereaved carers. Aim: To map how effectively a specialist palliative care service linked bereavement service to bereaved carers. Methodology: A retrospective medical audit, using process mapping was undertaken within one Australian specialist palliative care service to identify the systems that linked bereavement services to a consecutive cohort of palliative care decedents (n=60) next of kin. Results: Bereavement records were located for 80% of decedents. Nearly all (98%) had a nominated next of kin, with just over half (54%) of those nominated contacted by bereavement services. Incomplete or missing contact details was the main reason (75%) that the bereavement service was unable to contact the decedents’ next of kin. Conclusion: Having access to a designated bereavement service can ensure that bereaved next of kin are contract routinely and in a timely way. However the effectiveness of this type of service is dependent upon the bereavement service having access to all relevant contact information. There are numerous opportunities to refine and strengthen the recording of palliative care next of kin details to optimize follow up.

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http://hdl.handle.net/10453/117772