Analyzing usability alternatives in multi-criteria decision making during ERP training

Mahadevan, V; Agbinya, J; Braun, R

Analyzing usability alternatives in multi-criteria decision making during ERP training

Mahadevan, V Agbinya, J Braun, R

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Publication Type:: Conference Proceeding
Citation:: 7th International Conference on Information Technology Based Higher Education and Training, ITHET, 2006, pp. 296 - 309
Issue Date:: 2006-12-01

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Field	Value	Language
dc.contributor.author	Mahadevan, V	en_US
dc.contributor.author	Agbinya, J	en_US
dc.contributor.author	Braun, R https://orcid.org/0000-0002-4153-8769	en_US
dc.date.issued	2006-12-01	en_US
dc.identifier.citation	7th International Conference on Information Technology Based Higher Education and Training, ITHET, 2006, pp. 296 - 309	en_US
dc.identifier.isbn	1424404061	en_US
dc.identifier.isbn	9781424404063	en_US
dc.identifier.uri	http://hdl.handle.net/10453/11970
dc.description.abstract	Lack of high-level usability awareness often leads the e-business communities to a missing relative assessment of capability of collaborative businesses effectively in terms of achieving strategic and competitive advantages. In this paper, we propose a new strategic framework for an evolutionary Collaborative Space of Opportunities (CSO) whilst using a Telecollaboration (TC) business system during Enterprise Resource Planning (ERF) training. Initially, we apply Callos's General System Theory (GST) with the description of logistics elements of this framework. Next, we provide a business logistics management perspective within CSO, addressing organizational effectiveness, technology integration control efficiency and user satisfaction. This includes formation of coevolutionary loops to induce the apparent system usability objectives to explore the emergence of business logistics portfolios and technology integration control profiles of the users. We then describe our proposed Collaborative Space of Opportunities Matrices (CSOM) to analyse the apparent usability alternatives in this multi-criteria decision making environment. In this context, we apply the general form of Saaty's Analytic Hierarchy Process (AHP) to demonstrate how these matrices could be used as a generic elicitation tool. It is here, we provide a set of systematic, explicit, rigorous and robust reinforcement mechanisms for quantifying and prioritizing the Decision elements (De) involved. We assume that the exposition on AHP has the Business process Reengineering (BPR) effect to measure and synthesize the often conflicting apparent usability objectives and alternatives of a TC business system during ERP training. © 2006 IEEE.	en_US
dc.relation.ispartof	7th International Conference on Information Technology Based Higher Education and Training, ITHET	en_US
dc.relation.isbasedon	10.1109/ITHET.2006.339778	en_US
dc.title	Analyzing usability alternatives in multi-criteria decision making during ERP training	en_US
dc.type	Conference Proceeding
utslib.for	0915 Interdisciplinary Engineering	en_US
dc.location.activity	Sydney, Australia	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Electrical and Data Engineering
pubs.organisational-group	/University of Technology Sydney/Strength - CRIN - Realtime Information Networks
pubs.organisational-group	/University of Technology Sydney/Strength - GBDTC - Global Big Data Technologies
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US

Abstract:

Lack of high-level usability awareness often leads the e-business communities to a missing relative assessment of capability of collaborative businesses effectively in terms of achieving strategic and competitive advantages. In this paper, we propose a new strategic framework for an evolutionary Collaborative Space of Opportunities (CSO) whilst using a Telecollaboration (TC) business system during Enterprise Resource Planning (ERF) training. Initially, we apply Callos's General System Theory (GST) with the description of logistics elements of this framework. Next, we provide a business logistics management perspective within CSO, addressing organizational effectiveness, technology integration control efficiency and user satisfaction. This includes formation of coevolutionary loops to induce the apparent system usability objectives to explore the emergence of business logistics portfolios and technology integration control profiles of the users. We then describe our proposed Collaborative Space of Opportunities Matrices (CSOM) to analyse the apparent usability alternatives in this multi-criteria decision making environment. In this context, we apply the general form of Saaty's Analytic Hierarchy Process (AHP) to demonstrate how these matrices could be used as a generic elicitation tool. It is here, we provide a set of systematic, explicit, rigorous and robust reinforcement mechanisms for quantifying and prioritizing the Decision elements (De) involved. We assume that the exposition on AHP has the Business process Reengineering (BPR) effect to measure and synthesize the often conflicting apparent usability objectives and alternatives of a TC business system during ERP training. © 2006 IEEE.

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http://hdl.handle.net/10453/11970