Emergency management communication: The paradox of the positive in public communication for preparedness

Johnston, KA; Taylor, M; Ryan, B

Emergency management communication: The paradox of the positive in public communication for preparedness

Johnston, KA Taylor, M

Ryan, B

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Publisher:: Elsevier BV
Publication Type:: Journal Article
Citation:: Public Relations Review, 2020, 46, (2), pp. 101903-101903
Issue Date:: 2020-06-01

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Field	Value	Language
dc.contributor.author	Johnston, KA
dc.contributor.author	Taylor, M https://orcid.org/0000-0002-9420-3591
dc.contributor.author	Ryan, B
dc.date.accessioned	2020-09-24T23:05:10Z
dc.date.available	2020-09-24T23:05:10Z
dc.date.issued	2020-06-01
dc.identifier.citation	Public Relations Review, 2020, 46, (2), pp. 101903-101903
dc.identifier.issn	0363-8111
dc.identifier.uri	http://hdl.handle.net/10453/142861
dc.description.abstract	© 2020 Elsevier Inc. Government emergency management agencies use public communication to inform and educate around risks such as floods, fires, storms, and earthquakes with the aim to help communities understand how to prepare for these emergency events. This study of government communication relating to emergency management preparedness examines an Australian context to understand the types of messages preparing community members for natural hazards. Findings suggest that agencies employ a two-track approach combining warranting and engagement messages. Yet a deeper look at the messages suggests a “paradox of the positive” that overemphasizes the capacity of local agencies to respond to crises and underemphasizes citizen shared responsibility. Implications for the paradox of the positive in other national contexts and public relations theory building are also discussed.
dc.language	en
dc.publisher	Elsevier BV
dc.relation.ispartof	Public Relations Review
dc.relation.isbasedon	10.1016/j.pubrev.2020.101903
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.subject	15 Commerce, Management, Tourism and Services, 19 Studies in Creative Arts and Writing, 20 Language, Communication and Culture
dc.subject.classification	Communication & Media Studies
dc.title	Emergency management communication: The paradox of the positive in public communication for preparedness
dc.type	Journal Article
utslib.citation.volume	46
utslib.for	15 Commerce, Management, Tourism and Services
utslib.for	19 Studies in Creative Arts and Writing
utslib.for	20 Language, Communication and Culture
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences/Public Communication Program
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
dc.date.updated	2020-09-24T23:05:07Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	46
utslib.citation.issue	2

Abstract:

© 2020 Elsevier Inc. Government emergency management agencies use public communication to inform and educate around risks such as floods, fires, storms, and earthquakes with the aim to help communities understand how to prepare for these emergency events. This study of government communication relating to emergency management preparedness examines an Australian context to understand the types of messages preparing community members for natural hazards. Findings suggest that agencies employ a two-track approach combining warranting and engagement messages. Yet a deeper look at the messages suggests a “paradox of the positive” that overemphasizes the capacity of local agencies to respond to crises and underemphasizes citizen shared responsibility. Implications for the paradox of the positive in other national contexts and public relations theory building are also discussed.

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http://hdl.handle.net/10453/142861