Developing a systemic design practice to support a regulatory agency in addressing complex problems

Malcolm, B; van der Bijl-Brouwer, M

Developing a systemic design practice to support a regulatory agency in addressing complex problems

Malcolm, B

van der Bijl-Brouwer, M

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Publisher:: Systemic Design Research Network
Publication Type:: Conference Proceeding
Citation:: Proceedings of Relating Systems Thinking and Design (RSD5) 2016 Symposium, 2016
Issue Date:: 2016-10-15

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Field	Value	Language
dc.contributor.author	Malcolm, B https://orcid.org/0000-0002-9232-930X
dc.contributor.author	van der Bijl-Brouwer, M
dc.contributor.editor	Jones, P
dc.date	2016-10-13
dc.date.accessioned	2021-03-03T04:15:20Z
dc.date.available	2021-03-03T04:15:20Z
dc.date.issued	2016-10-15
dc.identifier.citation	Proceedings of Relating Systems Thinking and Design (RSD5) 2016 Symposium, 2016
dc.identifier.issn	2371-8404
dc.identifier.uri	http://hdl.handle.net/10453/146698
dc.description.abstract	Regulatory agencies are an important stakeholder in addressing complex societal problems and are beginning to recognise that these kinds of problems cannot be managed using traditional regulatory tools. In this paper we examine existing regulatory problem-solving theories and identify their limitations in addressing complex problems that are dynamic, unordered and exist within social systems. We build on these findings by describing the outcomes of a case study examining the problem-solving practice of an Australian Government regulatory agency. We propose numerous opportunities for the development of a systemic design practice within a regulatory context. The development of a systemic design practice would support regulators to navigate disjointed governance systems and establish a shared frame of reference to problems (Jonge, 2012), disrupt traditional thinking patterns, enable solutions to be co-designed and encourage practices to incorporate active reflection and iteration.
dc.language	en
dc.publisher	Systemic Design Research Network
dc.relation.ispartof	Proceedings of Relating Systems Thinking and Design (RSD5) 2016 Symposium
dc.rights	info:eu-repo/semantics/openAccess
dc.title	Developing a systemic design practice to support a regulatory agency in addressing complex problems
dc.type	Conference Proceeding
utslib.location.activity	Toronto, Canada
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	open_access	*
pubs.consider-herdc	false
dc.date.updated	2021-03-03T04:15:12Z
pubs.finish-date	2016-10-15
pubs.place-of-publication	Toronto, Canada
pubs.publication-status	Published
pubs.start-date	2016-10-13
dc.location	Toronto, Canada

Abstract:

Regulatory agencies are an important stakeholder in addressing complex societal problems and are beginning to recognise that these kinds of problems cannot be managed using traditional regulatory tools. In this paper we examine existing regulatory problem-solving theories and identify their limitations in addressing complex problems that are dynamic, unordered and exist within social systems. We build on these findings by describing the outcomes of a case study examining the problem-solving practice of an Australian Government regulatory agency. We propose numerous opportunities for the development of a systemic design practice within a regulatory context. The development of a systemic design practice would support regulators to navigate disjointed governance systems and establish a shared frame of reference to problems (Jonge, 2012), disrupt traditional thinking patterns, enable solutions to be co-designed and encourage practices to incorporate active reflection and iteration.

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http://hdl.handle.net/10453/146698