Managing the modern workforce: Cultural Diversity and It's Implications
- Publisher:
- Idea Group Publishing
- Publication Type:
- Conference
- Citation:
- Nataatmadja Indrawati and Dyson Laurel 2005, 'Managing the modern workforce: Cultural Diversity and Its Implications', Idea Group Publishing, Hershey, PA, USA, pp. 580-583.
- Issue Date:
- 2005
Closed Access
Filename | Description | Size | |||
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2005002408.pdf | 1.12 MB |
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Diversity is a reality in the modern workplace across the globe. A culturally diverse workforce can present some disadvantages for an
organization, however if managed well it can yield many advantages,
such as developing employee and organisational potential, improving
customer service and business growth, and also enhancing creativity and
problem solving. In this paper the management of cultural diversity is
discussed with the focus on two main issues: people management and
knowledge management. In order to optimize the positive outcomes of
the modern workforce, Information Technology [IT] is an essential
tool. Using appropriate technologies is shown to break down cultural
barriers and promote understanding and knowledge sharing between
employees of different language backgrounds and hence lead to successful
collaboration.
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