Including Customers in Health Service Design

Perrott, BE

Including Customers in Health Service Design

Perrott, BE

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Publication Type:: Journal Article
Citation:: Health Marketing Quarterly, 2013, 30 (2), pp. 114 - 127
Issue Date:: 2013-04-01

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Field	Value	Language
dc.contributor.author	Perrott, BE	en_US
dc.date.issued	2013-04-01	en_US
dc.identifier.citation	Health Marketing Quarterly, 2013, 30 (2), pp. 114 - 127	en_US
dc.identifier.issn	0735-9683	en_US
dc.identifier.uri	http://hdl.handle.net/10453/27735
dc.description.abstract	This article will explore the concept and meaning of codesign as it applies to the delivery of health services. The results of a pilot study in health codesign will be used as a research based case discussion, thus providing a platform to suggest future research that could lead to building more robust knowledge of how the consumers of health services may be more effectively involved in the process of developing and delivering the type of services that are in line with expectations of the various stakeholder groups. © 2013 Copyright Taylor and Francis Group, LLC.	en_US
dc.relation.ispartof	Health Marketing Quarterly	en_US
dc.relation.isbasedon	10.1080/07359683.2013.787882	en_US
dc.subject.classification	Marketing	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Pilot Projects	en_US
dc.subject.mesh	Health Services Administration	en_US
dc.subject.mesh	Community Participation	en_US
dc.subject.mesh	Delivery of Health Care	en_US
dc.title	Including Customers in Health Service Design	en_US
dc.type	Journal Article
utslib.citation.volume	2	en_US
utslib.citation.volume	30	en_US
utslib.for	150501 Consumer-Oriented Product or Service Development	en_US
utslib.for	1505 Marketing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Marketing Discipline
utslib.copyright.status	closed_access
pubs.issue	2	en_US
pubs.publication-status	Published	en_US
pubs.volume	30	en_US

Abstract:

This article will explore the concept and meaning of codesign as it applies to the delivery of health services. The results of a pilot study in health codesign will be used as a research based case discussion, thus providing a platform to suggest future research that could lead to building more robust knowledge of how the consumers of health services may be more effectively involved in the process of developing and delivering the type of services that are in line with expectations of the various stakeholder groups. © 2013 Copyright Taylor and Francis Group, LLC.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/27735