Addressing the Challenges of Alignment of Requirements and Services: A Vision for User-Centered Method

Bano, M; Ikram, N

Addressing the Challenges of Alignment of Requirements and Services: A Vision for User-Centered Method

Bano, M

Ikram, N

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Publication Type:: Conference Proceeding
Citation:: Communications in Computer and Information Science, 2014, 432 CCIS pp. 83 - 89
Issue Date:: 2014-01-01

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Field	Value	Language
dc.contributor.author	Bano, M https://orcid.org/0000-0002-1447-9521	en_US
dc.contributor.author	Ikram, N	en_US
dc.date.issued	2014-01-01	en_US
dc.identifier.citation	Communications in Computer and Information Science, 2014, 432 CCIS pp. 83 - 89	en_US
dc.identifier.isbn	9783662436097	en_US
dc.identifier.issn	1865-0929	en_US
dc.identifier.uri	http://hdl.handle.net/10453/32297
dc.description.abstract	One of the major challenges in Service Oriented Requirements Engineering is for business analysts to find services that accurately match the customer requirements. Several attempts have been made to propose different methods and techniques for finding the best suitable service to align with customer requirements. However, these solutions are mainly focusing only on the technical side of the problem and the social side of the challenge of alignment has been largely neglected. In this vision paper, we propose a novel user-centered method of alignment, which involves end-users in the process of analysis and decision process for the selection of the service. The analysis and decision for service selection is based on end-user feedback and customer preferences. The aim is to assist the business analysts in making informed decisions for selecting the optimally best-aligned service among available options. © Springer-Verlag Berlin Heidelberg 2014.	en_US
dc.relation.ispartof	Communications in Computer and Information Science	en_US
dc.relation.isbasedon	10.1007/978-3-662-43610-3_7	en_US
dc.title	Addressing the Challenges of Alignment of Requirements and Services: A Vision for User-Centered Method	en_US
dc.type	Conference Proceeding
utslib.citation.volume	432 CCIS	en_US
utslib.for	0803 Computer Software	en_US
dc.location.activity	Auckland, Newzealand
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences/FASS Faculty Administration
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US
pubs.volume	432 CCIS	en_US

Abstract:

One of the major challenges in Service Oriented Requirements Engineering is for business analysts to find services that accurately match the customer requirements. Several attempts have been made to propose different methods and techniques for finding the best suitable service to align with customer requirements. However, these solutions are mainly focusing only on the technical side of the problem and the social side of the challenge of alignment has been largely neglected. In this vision paper, we propose a novel user-centered method of alignment, which involves end-users in the process of analysis and decision process for the selection of the service. The analysis and decision for service selection is based on end-user feedback and customer preferences. The aim is to assist the business analysts in making informed decisions for selecting the optimally best-aligned service among available options. © Springer-Verlag Berlin Heidelberg 2014.

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http://hdl.handle.net/10453/32297