Customer survey feedback from demand management and planning project investigations

Partridge, EY; McGee, CM

Customer survey feedback from demand management and planning project investigations

Partridge, EY McGee, CM

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Publisher:: Institute for Sustainable Futures
Publication Type:: Report
Citation:: 2007, pp. 1 - 56
Issue Date:: 2007-01

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Field	Value	Language
dc.contributor.author	Partridge, EY	en_US
dc.contributor.author	McGee, CM	en_US
dc.date.issued	2007-01	en_US
dc.identifier.citation	2007, pp. 1 - 56	en_US
dc.identifier.uri	http://hdl.handle.net/10453/35062
dc.description.abstract	This is the report of a research project undertaken by the Institute for Sustainable Futures (ISF), at the University of Technology, Sydney, on behalf of the Demand Management and Planning Project (DMPP) at the NSW Department of Planning. The Institute was engaged to undertake the study as a follow-up to a series of building energy audits conducted by the DMPP. The DMPP intends to use the results to inform future energy efficiency and peak demand reduction strategies. The project consists of a customer survey and a complementary literature review. The survey explores the responses of DMPP customers to the audit reports and their general views about energy efficiency issues. The purpose of the survey was to find out what energy efficiency opportunities have been taken up by organisations and to explore any barriers to take-up. The review of key recent international and Australian research and policy literature on energy efficiency in buildings was included to allow a comparison of the survey results with previous findings in the field. The Institute developed an online survey that was sent to 353 DMPP energy audit customers. A total of 79 completed surveys were received, representing a response rate of 22 per cent.	en_US
dc.format	ISF: 06085	en_US
dc.publisher	Institute for Sustainable Futures	en_US
dc.title	Customer survey feedback from demand management and planning project investigations	en_US
dc.type	Report
utslib.location	Sydney	en_US
utslib.for	1604 Human Geography	en_US
utslib.for	1205 Urban and Regional Planning	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/DVC (Research)
pubs.organisational-group	/University of Technology Sydney/DVC (Research)/Institute For Sustainable Futures
pubs.organisational-group	/University of Technology Sydney/e-Press
pubs.organisational-group	/University of Technology Sydney/Strength - ISF - Institute for Sustainable Futures
utslib.copyright.status	open_access
pubs.confidential	false	en_US
pubs.place-of-publication	Sydney	en_US

Abstract:

This is the report of a research project undertaken by the Institute for Sustainable Futures (ISF), at the University of Technology, Sydney, on behalf of the Demand Management and Planning Project (DMPP) at the NSW Department of Planning. The Institute was engaged to undertake the study as a follow-up to a series of building energy audits conducted by the DMPP. The DMPP intends to use the results to inform future energy efficiency and peak demand reduction strategies. The project consists of a customer survey and a complementary literature review. The survey explores the responses of DMPP customers to the audit reports and their general views about energy efficiency issues. The purpose of the survey was to find out what energy efficiency opportunities have been taken up by organisations and to explore any barriers to take-up. The review of key recent international and Australian research and policy literature on energy efficiency in buildings was included to allow a comparison of the survey results with previous findings in the field. The Institute developed an online survey that was sent to 353 DMPP energy audit customers. A total of 79 completed surveys were received, representing a response rate of 22 per cent.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/35062