Socio-Organisational Approach to Online Banking Transaction Risk Communication inside Banks in Jordan

Alzoubi, YI; Kang, K; Aljaafreh, A

Socio-Organisational Approach to Online Banking Transaction Risk Communication inside Banks in Jordan

Alzoubi, YI

Kang, K Aljaafreh, A

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Publisher:: IIMC International Information Management Corporation
Publication Type:: Conference Proceeding
Citation:: Conference Proceedings, 2013, pp. 1 - 9 (9)
Issue Date:: 2013

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Field	Value	Language
dc.contributor.author	Alzoubi, YI https://orcid.org/0000-0003-4329-4072	en_US
dc.contributor.author	Kang, K	en_US
dc.contributor.author	Aljaafreh, A	en_US
dc.date	2013-10-09	en_US
dc.date.issued	2013	en_US
dc.identifier.citation	Conference Proceedings, 2013, pp. 1 - 9 (9)	en_US
dc.identifier.isbn	978-1-905824-40-3	en_US
dc.identifier.uri	http://hdl.handle.net/10453/37239
dc.description.abstract	This study aims to investigate the innovation of Online Banking Transaction (OBT) risk communication issues inside banks in Jordan from the socioorganisational point-of-view through studying the effects of national and organisational cultures on the risk communication process. Although risk communication issue has been approved to be one of the success reasons of Online Banking (OB) usage, the risk communication approaches that have been developed during past years tend to offer narrow technically oriented solutions, and they have not paid enough attention to the social aspects of risks and the informal structures of organizations. Using the previous research findings, this study presents a socioorganisational approach to the OBT risk communication innovation process inside banks in Jordan, which enrich the in depth understanding for practical projects and empirical research contexts.	en_US
dc.publisher	IIMC International Information Management Corporation	en_US
dc.relation.ispartof	Conference Proceedings	en_US
dc.relation.ispartof	eChallenges. e-2013	en_US
dc.title	Socio-Organisational Approach to Online Banking Transaction Risk Communication inside Banks in Jordan	en_US
dc.type	Conference Proceeding
utslib.location	Dublin-Ireland	en_US
utslib.location.activity	Dublin-Ireland	en_US
dc.location.activity	Dublin-Ireland
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Students
utslib.copyright.status	open_access
pubs.consider-herdc	false	en_US
pubs.finish-date	2013-10-11	en_US
pubs.place-of-publication	Dublin-Ireland	en_US
pubs.publication-status	Published	en_US
pubs.start-date	2013-10-09	en_US

Abstract:

This study aims to investigate the innovation of Online Banking Transaction (OBT) risk communication issues inside banks in Jordan from the socioorganisational point-of-view through studying the effects of national and organisational cultures on the risk communication process. Although risk communication issue has been approved to be one of the success reasons of Online Banking (OB) usage, the risk communication approaches that have been developed during past years tend to offer narrow technically oriented solutions, and they have not paid enough attention to the social aspects of risks and the informal structures of organizations. Using the previous research findings, this study presents a socioorganisational approach to the OBT risk communication innovation process inside banks in Jordan, which enrich the in depth understanding for practical projects and empirical research contexts.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/37239