Understanding customer choices: a key to successful management of hospitality services

Publisher:
Elsevier Science
Publication Type:
Journal Article
Citation:
Cornell Hotel and Restaurant Administration Quarterly, 2002, 43 (6), pp. 15 - 24
Issue Date:
2002-01
Filename Description Size
Thumbnail2002000412.pdf692.72 kB
Adobe PDF
Full metadata record
Please use this identifier to cite or link to this item: