Understanding customer choices: a key to successful management of hospitality services
- Publisher:
- Elsevier Science
- Publication Type:
- Journal Article
- Citation:
- Cornell Hotel and Restaurant Administration Quarterly, 2002, 43 (6), pp. 15 - 24
- Issue Date:
- 2002-01
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![]() | 2002000412.pdf | 692.72 kB |
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