Accessibility of tourism websites: the level of countries’ commitment

Domínguez Vila, T; Alén González, E; Darcy, S

Accessibility of tourism websites: the level of countries’ commitment

Domínguez Vila, T Alén González, E Darcy, S

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Publisher:: Springer Science and Business Media LLC
Publication Type:: Journal Article
Citation:: Universal Access in the Information Society, 2020, 19, (2), pp. 331-346
Issue Date:: 2020

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Field	Value	Language
dc.contributor.author	Domínguez Vila, T
dc.contributor.author	Alén González, E
dc.contributor.author	Darcy, S https://orcid.org/0000-0002-5394-2566
dc.date.accessioned	2020-09-30T20:54:34Z
dc.date.available	2020-09-30T20:54:34Z
dc.date.issued	2020
dc.identifier.citation	Universal Access in the Information Society, 2020, 19, (2), pp. 331-346
dc.identifier.issn	1615-5289
dc.identifier.issn	1615-5297
dc.identifier.uri	http://hdl.handle.net/10453/142945
dc.description.abstract	© 2019, Springer-Verlag GmbH Germany, part of Springer Nature. Various initiatives have been undertaken in recent years to improve the accessibility of tourism in a large number of countries. One of the areas in which work has been done has been the inclusion and accessibility of information for all, especially for people with disabilities and other users with access needs. A focus of this work has been to the digital world, given the increasing relevance of the internet in daily life. This paper aims to determine whether the different nation states are applying appropriate standards, both under their own regulations and under those from United Nations agreements regarding accessibility to online tourism information to foster more sustainable tourism. In the study of official tourism organization website home pages of the countries contained in the World Tourism Organization reports, cluster analysis was used to identify common behaviour patterns. The main result was the need to improve the compatibility and ease of navigation of websites, as well as identifying Japan, Hong Kong and South Korea as countries that can serve as examples of good practice.
dc.language	en
dc.publisher	Springer Science and Business Media LLC
dc.relation	Department of Family and Community Services
dc.relation.ispartof	Universal Access in the Information Society
dc.relation.isbasedon	10.1007/s10209-019-00643-4
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	0806 Information Systems, 1699 Other Studies in Human Society
dc.subject.classification	Human Factors
dc.title	Accessibility of tourism websites: the level of countries’ commitment
dc.type	Journal Article
utslib.citation.volume	19
utslib.for	0806 Information Systems
utslib.for	1699 Other Studies in Human Society
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/e-Press
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2020-09-30T20:54:26Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	19
utslib.citation.issue	2

Abstract:

© 2019, Springer-Verlag GmbH Germany, part of Springer Nature. Various initiatives have been undertaken in recent years to improve the accessibility of tourism in a large number of countries. One of the areas in which work has been done has been the inclusion and accessibility of information for all, especially for people with disabilities and other users with access needs. A focus of this work has been to the digital world, given the increasing relevance of the internet in daily life. This paper aims to determine whether the different nation states are applying appropriate standards, both under their own regulations and under those from United Nations agreements regarding accessibility to online tourism information to foster more sustainable tourism. In the study of official tourism organization website home pages of the countries contained in the World Tourism Organization reports, cluster analysis was used to identify common behaviour patterns. The main result was the need to improve the compatibility and ease of navigation of websites, as well as identifying Japan, Hong Kong and South Korea as countries that can serve as examples of good practice.

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http://hdl.handle.net/10453/142945