THE ROLE OF IMMERSIVE FESTIVAL EXPERIENCES, IDENTITY, AND MEMORY IN CULTURAL HERITAGE TOURISM

Publisher:
Cognizant, LLC
Publication Type:
Journal Article
Citation:
Event Management, 2022
Issue Date:
2022-01-01
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This paper provides insights for attracting short-haul visitors to cultural heritage festivals. We show how a set of experience dimensions work as value drivers to enhance a cultural heritage experience. Drawing on the experience literature we use structural equation modelling to test the relationships between attitude, memory and revisit intentions. Empirical data was collected from short-haul visitors (from Scandinavia, Europe and UK) at five Norwegian Viking festivals. Through an integrative framework we examine how appraisals of the experience are impacted by (1) identification with a festival theme, (2) entertainment value, (3) storytelling, and (4) personal interest. Key findings: attendee perceptions of experience dimensions have a positive influence upon their attitudes, memories and revisit intentions; the formation of good and abundant memories strengthens the attitude-loyalty relationship; self-identification with heritage theme strengthens revisit intentions. The findings are timely as global emergencies increase the appeal of short-haul tourism.
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