Key performance indicators for a sustainable recovery strategy in health-care supply chains: COVID-19 pandemic perspective

Rahman, T; Moktadir, MA; Paul, SK

Key performance indicators for a sustainable recovery strategy in health-care supply chains: COVID-19 pandemic perspective

Rahman, T Moktadir, MA Paul, SK

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Publisher:: Emerald
Publication Type:: Journal Article
Citation:: Journal of Asia Business Studies, 2022, 16, (3), pp. 472-494
Issue Date:: 2022-05

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Field	Value	Language
dc.contributor.author	Rahman, T
dc.contributor.author	Moktadir, MA
dc.contributor.author	Paul, SK
dc.date.accessioned	2022-11-30T04:01:50Z
dc.date.available	2022-11-30T04:01:50Z
dc.date.issued	2022-05
dc.identifier.citation	Journal of Asia Business Studies, 2022, 16, (3), pp. 472-494
dc.identifier.issn	1558-7894
dc.identifier.issn	1559-2243
dc.identifier.uri	http://hdl.handle.net/10453/163904
dc.description.abstract	Purpose: Supply chains’ (SCs’) sustainability practices and recovery strategies are attaining popularity in academia and industries to improve the resilience of the SCs and to manage large-scale disruptions. The global pandemic caused by the COVID-19 has raised the question of the sustainability of essential health-care products’ SCs of Bangladesh. It is an essential avenue for making the life of people safe and secure. Despite its importance, most of the health-care SCs in Bangladesh are struggling to meet the demand of its nation due to capacity shortage, technological backwardness of the manufacturers, delivery capacity shortages and less advanced forecasting capabilities. Therefore, this study aims to investigate the key performance indicators (KPIs) of a sustainable recovery strategy in the context of health-care SCs considering the COVID-19 pandemic. Design/methodology/approach: This study used a dynamic method named graph theory and matrix approach to evaluate the most critical KPIs of a sustainable recovery strategy in the context of Bangladeshi health-care SCs. Findings: The result revealed that dynamic forecasting and planning with a smooth delivery and distribution support system, production capacity diversification and having alternative or multiple suppliers during extraordinary disruptions may aid in the sustainability of the health-care SCs in Bangladesh. Originality/value: This study is unique as no previous study has identified and examined the sustainable recovery strategy perspective KPIs considering the COVID-19 pandemic in the context of Bangladeshi health-care SCs. This study will also add value by guiding decision-makers of the health-care SCs of Bangladesh to adopt strategies toward the sustainability of SCs.
dc.language	en
dc.publisher	Emerald
dc.relation.ispartof	Journal of Asia Business Studies
dc.relation.isbasedon	10.1108/jabs-05-2021-0200
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1503 Business and Management, 1505 Marketing
dc.title	Key performance indicators for a sustainable recovery strategy in health-care supply chains: COVID-19 pandemic perspective
dc.type	Journal Article
utslib.citation.volume	16
utslib.for	1503 Business and Management
utslib.for	1505 Marketing
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Marketing Discipline
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2022-11-30T04:01:49Z
pubs.issue	3
pubs.publication-status	Published
pubs.volume	16
utslib.citation.issue	3

Abstract:

Purpose: Supply chains’ (SCs’) sustainability practices and recovery strategies are attaining popularity in academia and industries to improve the resilience of the SCs and to manage large-scale disruptions. The global pandemic caused by the COVID-19 has raised the question of the sustainability of essential health-care products’ SCs of Bangladesh. It is an essential avenue for making the life of people safe and secure. Despite its importance, most of the health-care SCs in Bangladesh are struggling to meet the demand of its nation due to capacity shortage, technological backwardness of the manufacturers, delivery capacity shortages and less advanced forecasting capabilities. Therefore, this study aims to investigate the key performance indicators (KPIs) of a sustainable recovery strategy in the context of health-care SCs considering the COVID-19 pandemic. Design/methodology/approach: This study used a dynamic method named graph theory and matrix approach to evaluate the most critical KPIs of a sustainable recovery strategy in the context of Bangladeshi health-care SCs. Findings: The result revealed that dynamic forecasting and planning with a smooth delivery and distribution support system, production capacity diversification and having alternative or multiple suppliers during extraordinary disruptions may aid in the sustainability of the health-care SCs in Bangladesh. Originality/value: This study is unique as no previous study has identified and examined the sustainable recovery strategy perspective KPIs considering the COVID-19 pandemic in the context of Bangladeshi health-care SCs. This study will also add value by guiding decision-makers of the health-care SCs of Bangladesh to adopt strategies toward the sustainability of SCs.

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http://hdl.handle.net/10453/163904